Focuses exclusively on designing and implementing tailored management systems that align with how your business actually operates. We don’t offer one-size-fits-all packages, every system we build is shaped by your workflows, compliance needs, client expectations, and operational style.

This includes system planning, developing policies and procedures, mapping out processes, and building documentation structures that seamlessly integrate into daily operations. Whether you’re navigating complex project requirements, scaling your business, or formalising internal practices, we translate your operations into structured, effective systems that support long-term success.

VALUE TO CLIENTS

• Custom-Built for Your Operations: No templates, no fluff, systems are purpose-built to reflect your business’s specific processes, not generic standards.

• Improves Clarity and Efficiency: We map and organise your internal processes, making responsibilities, workflows, and documentation clear and manageable.

• Strengthens Internal Capability: Your team gains confidence and control with systems designed for usability, not bureaucracy.

• Enhances Client Trust and Credibility: Structured systems build confidence with clients, partners, and regulators by demonstrating operational maturity.

• Prepares You for What’s Next: Whether you’re chasing tenders, scaling operations, or tightening compliance, we help you build a system that’s ready.

Conducting thorough internal audits of the client's ISO management systems to assess compliance with the respective ISO standards. This includes a systematic examination of the systems, processes, and records. The auditor provides a detailed report identifying compliance levels, discrepancies, and areas for improvement.

Value to Clients

• Identifies gaps and non-conformities, allowing for timely corrective actions.

• Prepares the company for external audits, reducing the risk of non-compliance issues.

• Offers an objective review of operational effectiveness.

Providing targeted training sessions to educate staff at all levels about ISO standards and effective management system practices. Training can be customized to the client’s specific needs and may cover topics such as maintaining or achieving compliance, best practices for documentation, and how to handle audits.

VALUE TO CLIENTS

• Builds in-house expertise, reducing dependency on external consultants.

• Empowers employees, enhancing their engagement and ability to contribute to organizational goals.

• Facilitates better internal compliance and management of the system.

NXGN’s Business Support & Custom Solutions service is designed for organisations that need help beyond traditional ISO compliance. We partner closely with you to understand your unique challenges, workflows, client requirements, and industry needs, and then design practical, efficient solutions that improve the way your business operates.

Whether you’re navigating internal inefficiencies, scaling rapidly, or managing large projects with strict compliance conditions, we step in with expertise, structure, and hands-on support. From internal systems to documentation, workflows, checklists, and automation, we build the tools that help your team perform better.

There are no cookie-cutter approaches here, we work how you work.

TYPES OF SOLUTIONS WE PROVIDE

• Development of internal systems (e.g. document control, risk registers, contractor onboarding)

• Preparation for client specific audits (Supplier or other third-party audits)

• Workflow mapping and systemisation of recurring tasks

• Custom registers, checklists, and reporting tools tailored to your operations

• Bridging the gap between business operations and ISO/compliance standards

• Advisory and hands-on support during major tenders, projects, or transitions

• Integration of AI tools and low-code automation to streamline processes

VALUE TO CLIENTS

• Saves Time and Resources: Focus your team’s energy on delivery while we handle the setup, compliance, and structure.

• Built Around You: Solutions are custom fit to your team, operations, and industry, no off-the-shelf templates.

• Improves Tender Success: Enhance your chances of winning contracts with compliant, structured systems already in place.

• Increases Efficiency and Clarity: We simplify how work is tracked, managed, and improved, making operations smoother.

• Adaptable and Agile: As your business evolves, so do our solutions. We keep systems lean and scalable

We help businesses simplify operations by integrating AI tools to automate admin tasks, streamline workflows, and enhance efficiency. Our solutions eliminate manual inefficiencies, improve decision-making, and optimise everyday processes without complex technical setups.

VALUE TO CLIENTS

• Automates repetitive administrative tasks, saving time and resources.

• Improves workflow efficiency and reduces manual data handling errors.

  Simplifies business processes without requiring technical expertise.

(Ongoing ISO Support via Subscription Model)

YOUR ONGOING COMPLIANCE & AUTOMATION PARTNER

Maintaining ISO certification shouldn’t drain your time or slow your business down. NXGN’s Compliance-as-a-Service model gives you continuous access to ISO expertise — without needing a full-time compliance team.

For a simple monthly subscription, we take care of your compliance workload — from internal audits and document control to risk reviews, training, and system updates. But we don’t stop there.

We also integrate automation and smart workflows to eliminate repetitive admin, speed up reporting, and keep your system lean and effective.

Whether you’re managing ISO 9001, 14001, 45001, or branching into 27001 or 42001, we ensure your systems stay aligned, current, and audit-ready — while giving your team time back.

WHAT’S INCLUDED (TAILORED TO YOUR NEEDS)

• Internal audits, management review preparation, and NCR tracking

• Ongoing updates to policies, registers, and controlled documents

• Risk and opportunity reviews

• Automation integration for forms, logs, and reminders

• Ongoing consultant check-ins and on-call support

You’ll always know where your compliance stands and never scramble before an audit again.